A Win for Customer Service and Strategic Growth
Mallatite Limited has successfully relocated all passive operations from Tipton to its Service Centre in Chesterfield. This strategic shift underscores the company’s commitment to delivering exceptional customer service, positioning it for strategic growth into new sectors and product lines.
Enhanced customer service delivery through streamlined operations, solution options and improved logistics is the key driver in the relocation, which is part of a wider and comprehensive investment program. The facility’s enhanced production capabilities and strategic location promise faster response times and greater flexibility in meeting customer needs and supporting the wider industry.
“This relocation is all about our customers,” explains Alan Paterson, Managing Director. We're enhancing the customer experience by leveraging our expertise and production capabilities to achieve greater adaptability, ensuring we continually meet and exceed expectations in every aspect of our service.
The successful integration of operations will provide expanded opportunities, driving both product advancement and growth. As a result of the effective realignment, the company is better positioned to leverage new technologies and further improve customer excellence.
Mallatite remains steadfast in its commitment to delivering high-quality products and exceptional customer service. The recent transition signifies a forward-thinking approach, aimed at fostering an operational environment where growth and service are mutually aligned.
Turning Sustainable Practices into Progress
Driven by our commitment to sustainable infrastructure, we are excited to announce the launch of our remote management platform. Mallatite IoT illustrates a significant advancement that minimises environmental impact across road networks. We have created a solution that enhances our products, improves operational efficiency, and ensures the safety of both drivers and pedestrians.
The cloud-based system uses real-time monitoring to minimise on-site visits, resulting in lower maintenance costs, time savings, and reduced emissions.
As more local authorities and private finance initiatives adopt net-zero practices, Mallatite offers an innovative solution that provides real-time analytical data while contributing to environmental efforts and supporting a greener tomorrow.
We Welcome Peter Davies
We are pleased to announce Peter Davies as the new National Business Development Manager, responsible for overseeing our range of passively safe products.
Peter brings over 20 years of experience in stock-taking, inventory management, and audit services. He has worked with major blue-chip companies in the retail and automotive sectors, including Boots, Tesco, Swarovski, and Aston Martin F1. During his career, he also collaborated with Wickes to establish the Stock Accuracy Forum, a platform where retailers can discuss product inventory and in-store availability.
With a strong commercial background, impressive career achievements, and a remarkable talent for building relationships, we are confident that Peter will strengthen our presence throughout the UK.
Introducing Mackenzie Graham
Meet Mackenzie Graham, our Technical Estimator for passively safe products.
Originally from the west coast of Cumbria, Mackenzie moved to Sheffield to pursue a degree in Interior Architecture and Design. While studying, he worked part-time at the Co-op as a team leader, quickly advancing to a full-time team manager position. During this time, an opportunity arose that would allow Mackenzie to develop his skills further. He accepted the kitchen sales and design assistant position at My Father's Heart, which provided him with valuable experience in design and customer service.
After graduating, he embarked on a new chapter by relocating to Chesterfield. This fresh start reignited his passion and love for design, ultimately leading him to join our team, where he has since flourished.
Mackenzie inspires us all with his unwavering dedication, attention to detail, and infectious personality. We are grateful for his exceptional contributions and look forward to a fantastic career ahead.
National Apprenticeship Week 2025
By introducing apprentices into the workplace, our goal is to provide young professionals with hands-on experience, building self-confidence, and developing career progression that will strengthen the future of the industry.
We believe in nurturing talent and priorities a positive work culture. This partnership will enhance our ability to pass down key skills to support career growth whilst inviting fresh perspectives and new ideas into the workforce, which is the key to success in an ever-changing industry.
We took this opportunity to highlight our team and discuss how the program has supported their career development.
From the top left to the bottom right:
- Mark Kelly, Apprentice Welder
- Hayden Brae, Apprentice Welder
- Aaron Walker, Apprentice Welder
- Thomas Atkinson, Maintenance Apprentice
Energy Efficient Lighting Solutions
The latest upgrades to our sign lanterns significantly enhance energy efficiency throughout the entire range. Our sign luminaires are engineered for improved sustainability and reliability, ensuring optimal visibility in all conditions.
Solar options are available, alongside remote device management through Mallatite IoT.
Sustainability Week 2025
As part of this initiative, we continue to implement practices across operations to minimise our carbon footprint. This includes investing in renewable energy sources, optimising the supply chain for efficiency, enhancing waste management processes, and used recyclable materials in products and packaging to promote a circular economy.
A sustainable future is not just an option; it is a responsibility shared by everyone. The commitment to lead by example drives these efforts, and we aspire to inspire others in the industry to join the journey toward a greener planet.
